Chasing late payments is exhausting and awkward. It takes time, creates tension with clients, and distracts from actually running your business. The good news: most of it can be automated.
The automated payment sequence
- Invoice sent — Immediate email with PDF invoice and payment link
- 7 days before due — Friendly reminder email
- 1 day before due — SMS reminder
- Due date — Email notification that payment is due today
- 3 days late — Firm email with late payment notice
- 7 days late — Phone call alert to your team to follow up personally
The payment link changes everything
The biggest friction point in getting paid is making it hard to pay. Include a direct payment link in every invoice and reminder. Stripe, Square, or PayPal — whatever you use. The client clicks, pays in 30 seconds, done.
Deposit automation
The best way to avoid chasing payments is to collect a deposit before starting work. Automate the deposit request as part of your booking confirmation. When someone books, they automatically receive a payment request for the deposit.
Want to automate your payment collection? Let\'s talk.